Support
We're a small team and we read every email.
Most questions are answered below — if not, just reach out.
Common questions
How do I set up my first breathing gate?
Tap My Apps on the home screen and select the apps you want DeRot to watch. Then go to Settings → Breathing gate and turn on "Breathe before scrolling" or "Breathe after scrolling" (or both, with Pro). That's it — DeRot will prompt you at the right moment.
How does the "breathe after scrolling" reminder work?
When you complete a breathing session, DeRot schedules a local notification on your device for a set amount of time later (10 minutes by default, customisable with Pro). When it fires, tapping it opens the breathing exercise. Nothing is transmitted — the notification is generated entirely on your device.
Why isn't the app actually blocking me from opening Instagram?
Real system-level app interception requires a feature called FamilyControls, which is coming in a future update. Right now, DeRot runs breathing exercises on a manual or notification-triggered basis. The gate becomes automatic with the FamilyControls update.
How do I cancel my Pro subscription?
Open your iPhone's Settings → your name → Subscriptions. Find DeRot Pro and tap Cancel. Your Pro access continues until the end of your current billing period. You can also manage this from the App Store.
I purchased Pro but the app shows me as free.
Open DeRot, go to Settings, and scroll to the Pro section. Tap Restore purchases. If that doesn't work, make sure you're signed into the same Apple ID used for the original purchase, then try again. Still stuck? Email us below.
Does DeRot collect any of my data?
No. DeRot has no accounts, no analytics, and no internet connection required. Everything — your app choices, settings, and breathing activity — stays on your device. See our Privacy Policy for full details.
Still need help?
Email us and we'll get back to you as soon as we can. Please include your iOS version and a brief description of the issue.
Email support@derot.org